b'HELPING HANDSFor over 30 years, Helping Hands has proudly served the Great Lakesand Manning community, providing essential care and building services.In FY24, we grew our client base, delivering 7,757 hours of care and 4,327 building services jobsa significant increase from FY23all aimed at 02 empowering our clients to live well in their own homes for longer. This year, we focused on unifying our services andBy fostering these connections, were strengthening deepening engagement with the local community. our community and building lasting relationships, as HELPING HANDS A shining example are our popular community morninghighlighted by the bond between Helen, a longtime local teas; a welcoming space where local seniors andresident and Helping Hands client, and her dedicated Veterans can connect, share stories over a warm cupHelping Hands Care Worker, Rhondda.of tea and discover the full range of services we offer, from personal care and domestic assistance to home modifications and outdoor maintenance. From LeftHelen & RhonddaCase Study: Helen & Rhonddahelping hands Helen has received a regular domesticRhondda helps with household chores like assistance service from Helping Handsvacuuming, doing the laundry and changing the bed Care Worker Rhondda for six years. Theirsheets. But its the moments after the work is done strong working relationship goes farthat matter most. Rhondda says, Helen will sing out, beyond routine tasks, grounded in trustOh, I think its cup of tea time! We sit and have a chat, and we solve all the worlds problems together. and mutual respect. For Helen, having Rhonddas support has made all When the doctor pushed me to look for help, I was athe difference. She says, Its just wonderful to be able little apprehensive, Helen recalls. I didnt really wantto stay here in my home and not have to worry about somebody coming into the home that I didnt know.things. I know if I need any extra help, I can get it from But then Rhondda came, and gradually trust builtHelping Hands; straight away theyre here for me. between us. Rhondda, who lives and works locally, understands theAt Helping Hands, were more than just importance of familiarity. Our clients have done theira service providerwere part of the own thing all their life, so they know how they wantcommunity, building relationships that their work done. And theyve got to have someonelast, one cup of tea at a time.come in and help, which would be hard, she says. 22'