Our Board

Community Resources Board

We have much to celebrate. The seeds we sowed a few years ago towards increased Aboriginal engagement and leadership saw the implementation of our first ‘Innovate’ Reconciliation Action Plan, charting our path for 2025-2027.

Co-Chairs

Katriina Heikkanen & Indu Balachandran

Welcome

FY25 has been a defining year for Community Resources – one that tested our resilience and strengthened our resolve. Amid rapid industry change and global economic shifts, we have adapted with purpose, positioning ourselves for long-term success. Throughout these winds of change, we have been anchored by the commitment and dedication of our people who believe wholeheartedly in the work we do.

We have much to celebrate. The seeds we sowed a few years ago towards increased Aboriginal engagement and leadership saw the implementation of our first ‘Innovate’ Reconciliation Action Plan, charting our path for 2025-2027. The Board has made a commitment to becoming Aboriginal-led, and we are taking steps toward a future where a majority of our Board proudly represents Aboriginal voices.

As Co-Chairs, we acknowledge the strong, respectful, collaborative and performance-driven culture upheld by every member of our Board. CR has benefited from the significant contributions of our newest board members, who bring deep waste industry sector experience – Toby Terlet, Danny Conlon and Narelle Anderson. On the CR Board, diversity of background and experience isn’t just valued — it’s part of how we work every day.

This year we were honoured to welcome Her Excellency the Honourable Sam Mostyn AC, Governor-General of Australia, as our patron. Her support is a significant vote of confidence in our mission. With this patronage, we can reach more people, build stronger partnerships and create even greater impact in the communities we serve.

It has been a season of movement in leadership, with CEO Marc Higgins leaving and our COO Martin Paech being appointed as CEO. Our stability through these times is made possible by the dedication of our Executive and General Managers team, management, and from every employee who shares belief in our purpose.

Doing our work well is underpinned by the safety of each of our employees. We have made this the focus for the organisation from top to bottom, implementing an Integrated Management System, with a strong focus on the review and improvement of safe work practices across all our sites. This investment of time and energy is bearing fruit with a 45% reduction in our Lost Time Injury Frequency Rate. Caring for our own safety and the safety of those around us is non-negotiable – we want the jobs we create to be safe and supportive jobs for the people who find it hardest to enter the workforce.

This year has presented financial challenges, with CR recording its first operating loss in 7 years. As a social enterprise dedicated to creating jobs for people and the planet, we know that our impact must rest on a strong, sustainable business model. The Board, Acting CEO and Executive team are united in addressing this, bringing fresh energy and focus to securing solutions that will allow us to continue delivering meaningful work and building a high-performing organisation driven by passionate, committed people.

Thank you for your support.

CO-CHAIRS

Katriina Heikkanen & Indu Balachandran

Our Board

Indu Balachandran
Co-Chair

Katriina Heikkanen
Co-Chair

Nick Thomas
Deputy Chair

Anne Sattler
Company Secretary

Narelle Anderson
Director

Danny Conlon
Director

Toby Terlet
Director

Brendan Thomas
Director

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