Financial Health

GOAL FOUR

Strengthening Foundations for Future Growth

This year, we reinforced the strong financial foundations we already have in place, investing in systems, processes and planning that will help us through change and prepare us for future growth. Like strengthening the footings of a building, these steps ensure our organisation can stand firm today and rise higher tomorrow.

We continued to meet key financial health measures. At year’s end, our Current Ratio was 1.64 (for every $1 in current liabilities we held $1.64 in current assets, against a strategic target of 1.5). Our Debt Ratio was 23%, well under our target 75% threshold. These results show our diligence in managing the balance sheet while still investing in what’s needed for the years ahead.

Key steps we took in FY25 to strengthen our financial health include:

Better financial reporting: We improved the accuracy and timeliness of monthly profit and loss (P&L) reports for each business unit, alongside regular updates to the Community Resources Compliance, Audit, Risk & Finance (CARF) Committee, laying the groundwork for smarter decision-making.
Improved risk management and growth planning: A new customer relationship management (CRM) system and associated processes strengthened our ability to assess opportunities, reduce risks and plan for growth.
New operations and expansion: In FY25 we launched a Reviva Reuse Shop in Darwin, secured a Queensland Government grant to establish a future Soft Landing site in the state, and expanded Soft Landing’s capacity in Western Australia. These steps show how we are building for long-term impact while maintaining stability.
Stronger due diligence: We applied a more structured process to assess new opportunities, ensuring resources, time and energy are allocated wisely as we grow.
Fair and sustainable pricing: We refined our pricing, to stay competitive while covering the real costs of achieving our social and environmental goals. This ensures we can continue to deliver impact while providing high-quality services.
Strategic investment in systems: We invested in ISO certification, the CRM, a data warehouse and an integrated management system (IMS). These are reinforcing beams, designed to carry more weight as we expand.